The success of your changeover cleanings affects the success of your own short term or vacation rental business. Why? Because the first physical experience a guest has is observing how clean and well prepared the rental is when they walk in. Read the blog post for more information.

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Comments

dannydanny
3 months ago

Thanks for your post Tammi, you've made some really great points here - and what a simple but useful tool Properly is!

It seems like a great way to standardise your cleaning process so you're happy, cleaners are happy and most importantly, guests are happy. Congrats.

Tammi SimsTammi Sims
3 months ago

Thanks! Full disclosure: This is my partner, Alex's company. As the pool of hosts and cleaners grows, hosts will be able to find cleaners through the app, and in fact, can already do so in some markets like San Francisco, Seattle and more.

ChrisChris
3 months ago

Nice video. Does a good job of explaining what the tool does. Was a little confused up until then. Could be shortened another 30 seconds though but overall if people sit through it, what Properly does is explained in full.

Tammi SimsTammi Sims
3 months ago

Thanks for the feedback, Chris. You prompted me to re-watch the video. The Properly Team is in the process of making very short specific task videos as we agree that people want quick information and are more likely to stick with it when given in short bits. :)

Conrad O'ConnellConrad O'Connell
3 months ago

One of those things: you don't know what you don't know. Great post for anyone looking for help on their turnovers/cleaning processes.

Tammi SimsTammi Sims
3 months ago

Thanks Conrad. Good point. We've become turnovers geeks at Properly. :) We're developing more education for hosts/owners and cleaners. (And for anyone who is both.)

SeanConwaySeanConway
3 months ago

There are big differences between standard residential cleaning and hospitality cleaning, I'm glad this article exists! It’s a question of time spent and attention to detail and it is crucial that if you are hiring a cleaner for your Airbnb business, the following I think are most important:

  • Clean all areas of all rooms. In the case of a bathroom, for example, residential cleaners will often just clean the floor, mirrors, toilet, and shower/bath tub. All surfaces need to be cleaned, including walls, sink area, windows, ceiling, and more.
  • Dusting: dust accumulates slowly and is often not noticed by homeowners. Therefore it is not a priority for residential cleaning. Walk into a house with dust and cobwebs on top of appliances, picture frames, light shades, etc., and you will definitely notice it. Have your cleaners dust after every guest.
  • Speed: Hospitality cleaners have to be more thorough, clean more surfaces, and do it in less time. Make sure your cleaners can do what needs to be done in the particular timeframe.
Tammi SimsTammi Sims
3 months ago

Thanks, Sean. Agreed. And some cleaners report that they find cleaning vacation rentals easier in some ways because they get cleaned more often than a residential house and often are used less on a day to day basis. That varies, of course. We're developing more content regarding cleaning and your points are spot on.

SeanConwaySeanConway
3 months ago

Tammi, those are great points. We've seen that the majority of cleanings are easier (because of the points you stated) and that cleaners can get through more cleanings because they aren't as time-consuming. I'd love to see your future content, thanks!

Tammi SimsTammi Sims
3 months ago

Now if someone could just figure out the laundry!

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