I run a web development company in the UK and became interested in building a book and pay system for vacation rental owners. It doesn't exist yet! I thought I'd see if the market wanted such a system before I began working on it.
Over the past few weeks, I've been chatting to rental owners and there are a few common themes:
- OTAs are generally disliked but many VR owners feel dependent on them.
- Direct bookings are generally disliked - integrations are complex and VR owners tend to want to screen their guests before accepting bookings.
- There is already a range of property management solutions that range in price and function. Most VR owners seem very happy with them.
My conversations pointed me in the direction of an improved channel management tool. Love them or hate them, many owners are heavily reliant on OTAs for bookings and synching calendars across multiple sites seems to be a common problem for many of you.
With that in mind, can anyone help me out? Am I heading in a worthwhile direction with this research?