"I predict what I call the Revenge of the Property Manager," said Carl Shepherd, co-founder at HomeAway, in an interview with VRM Intel last September. "Over the next few years, we will see property managers, as we say in Texas, in the cat-bird seat." Did Shepherd have a crystal ball?

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2 years ago

Behind closed doors, do the Boards of the OTA's push toward managers and qualified, technically integrated homes or millions of owners, who all have their own challenges to accommodate. The former is less customers to deal with, easier invoicing and the latter means lots of customer service staff.

What do you think?

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