Photo matching may provide some useful info, but no facial matching process is always accurate. The effectiveness of a comparison of facial features can vary greatly based on the skill and judgement of the reviewer, the accuracy of the software used, the quality and resolution of the photos, and whether there are significant changes in a person's appearance between the two photos (ex: change in age, change in weight, different outfit).

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"Since we can’t be there when you check into your Airbnb, we’re trying out a process that asks you for ID before you book."

Strange - when you ask for ID guests don't get it - they think they have ID'd themselves - and appear irritated that they have to produce the ID again like you don't seem to trust them to be who they say they are.

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