CXO - You have to love this! Great post.

Here are the latest marketing headlines.....SEO is dead, SEM is the replacement... CXO is the new focus. FYI... CXO = Customer Experience Optimization. BTW and LOL... seriously, are the marketing spin doctors trying to confuse us on purpose? Can we just dumb it down a bit and stop being so uber-trendy?

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Brilliant article - now all I need to do is get too it!

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