At VRM Intel Live and Vacation Rental Success Summit, I spoke on the topic of "Evolve or Die." While I covered a myriad of topics including customer acquisition, conversion rate optimization, revenue management, and product evolution, a few members of the audience thought my comments about the #BookDirect movement were offensive.

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5 months ago

A lot of comments on this piece on the original VRMintel publication. Some deep insights into why its not just about price.

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