When asked this week about competing with technology platforms like Google, Amazon and Facebook, Marriott International CEO Arne Sorensen described the situation in battle-like terms. "I think we are in an absolute war for who owns the customer," Sorenson said. "It's a long-term war, and 'long-term' in digital space.
Learn more about what Arne thinks:
- On Becoming the Ultimate Experience Platform
- On the Homesharing Pilot
- On the Online Travel Agencies
- On the Starwood Integration
- On China
- On Politics and Tax Reform