It can cost any business 5 to 10 times more to acquire a new customer than to retain an existing one. But you probably already know that. What you may not know is that 70% of people that stay in a Vacation Rental do not remember who they stayed with ( we learned that at a Phocuswright presentation in Amsterdam recently).
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Smarthosts is a vacation rental forum and community for rental owners, managers and Airbnb hosts.
We're on a mission make vacation rental pros better. This is your one-stop shop for news, tips, vacation rental marketing & much more.
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