Has anyone else seen the sudden influx of negative reviews for 9flats on TrustPilot?

Hoping it's just a system error, like they say. Very interested to hear all of your thoughts!

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RichardVRichardV
2 months ago

9flats seem to be on every channel managers radar, so you can assume they have a lot of connections.

One of the issues with centralised payments is non-ring fenced money. The really big boys Airbnb, TripAdvisor, HomeAway (VRP) hopefully won't crash and burn. A bit of advice for everybody, sync your own merchant accounts, get payments direct, use cheap wire transfers and accredit your businesses to build guest trust!

Imagine a large OTA seeing cash/cost issues!

jesslodgifyjesslodgify
2 months ago

Couldn't agree more. Hopefully no more news like this will pop up this week or anytime soon at all for that matter... we'll see!

jpoljpol
2 months ago

Their CEO appears to be missing. Interesting week so far considering LeisureLink has just announced that it's stopped all reservations and not provided a reason (link)

jesslodgifyjesslodgify
2 months ago

@jpol I guess we're going to have to watch this space...

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