Guests who have bookings cancelled are not allowed to leave a review Raised concerns homes with high ratings may be misleading customers Natalie Moores, 26, discussed her stay in an Airbnb property last month She was blocked from leaving a review after her booking was cancelled Airbnb has been accused of stopping guests from leaving bad reviews if they cut short their stay.

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Balcony door would not lock? Bed broke? Middle of the night professional property maintenance intervention required?

  • with possibility of an overnight stay in an hotel could have been offered whilst repairs we carried out?
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